Other ITIL® Courses
  • Service in the Project Lifecycle – A two day which explores the Devops concepts and looks at the interactions between development projects and all areas of service management.  The course explains how to ensure there are no operational surprises when projects are completed and how to ensure what is developed meets the requirements of the customers

 

  • Implementing ITSM –This two day course covers implementing best management techniques for IT service provision.  Utilising ITIL® and other frameworks and standards this course looks at the various ways for implementing and improving your IT service management service delivery

 

  • Business Relationship Management – This interactive three day course intended explains how to set up, implement and run a business relationship management function. The course utilizes ITIL® best management framework and practical experience

 

  • ITIL®/ITSM Awareness – either half day or full day courses giving basic details of the drivers, benefits and how to implement ITSM using ITIL®

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